You can find some of our most asked questions answered below. Alternatively, please email firstname.lastname@example.org with any queries you may have.
We love hearing from you!
You can buy our products from Sainsbury’s, ASDA, Ocado and WholeFoods and also from us online here. We are also sold at Great Ormond Street Hospital for children.
We do work with retailers in some countries. Please email us at email@example.com for further information.
Our award-winning exotic recipes are made with all-natural nutritious ingredients. As well as catering for a range of dietary requirements, such as halal and dairy-free diets, our recipes have a broader variety of ingredients than many other baby foods – meaning that your little one gets to experience the full range of flavours the world has to offer in every tiny mouthful.
Our food is infant dietitian approved and created specially to be just right for little tummies. We use a just a small amount of herbs and spices to give little ones different flavour experiences so they will eat a wider variety of healthy savoury foods in later life. You can read more about the ingredients we use and how they benefit your little one here.
We use only Red Tractor, Halal Food Authority certified stunned meat from leading British farms. You can find out more about this here.
Our food is made with up to 12 months shelf life which is great for travel and convenience. There are absolutely no artificial additives in our food. The shelf life is guaranteed due to the product being made in a sterile (germ free) environment and the fantastic air-tight packaging keeps our food fresh. Once opened then we recommend for the food to be kept in the fridge and eaten within 2 days.
We don’t add any salt or sugar to our food. The inclusion of herbs and spices to our meals means that our food tastes and smells great so it’s not necessary to add salt or sugar.
Most of our food is allergen free. Please see the individual recipes here for details.
Absolutely. Our food is made with convenience for travel in mind. Our packaging is lightweight and robust for carrying and our pouches are mess free with reclosable safety caps.
Heating guidelines are printed on the reverse of each product. Please always test the temperature yourself before giving to your little one. For peace of mind (and for parents on-the-go) all of our food can also be eaten cold so you don’t have to heat it.
We’re so confident that our baby food tastes great that we recommend parents trying it too. We regularly eat our food here at for aisha and adults often tell us that they do too as it’s both tasty and healthy.
Yes, we have a range of tray meals suitable for toddlers up to around 3 years of age.
The supermarkets make the decision as to where to stock our food but it would be very helpful for you to please ask your local store manager, who can request it from their head office. You can also ask your local shopkeeper to email us at firstname.lastname@example.org if they wish to become a new customer.
Quality issues are extremely rare but if you do experience something that you wouldn’t expect then please email us at email@example.com. If you can please send a photo of the reverse of the product then we can check the batch numbers and come back to you with an answer to your question and a replacement product. You can also post the item to our PO Box address on the reverse of the product.
Due to importing legislation in different countries, it isn’t currently possible for us to post outside of the UK but please email us at firstname.lastname@example.org and we can let you know if we have a retailer in your region.
If you have placed an order and there is a problem or it hasn’t arrived within 7 days, please check your local post office to ensure it hasn’t been left there. If not please contact email@example.com with your order number so we can sort this out for you.